TERMS & CONDITIONS

Effective Date: July 2026

Welcome to OnewayTicket (“we”, “our”, “us”). These Terms and Conditions govern your use of www.onewayticket.co.za (“the Website”).

By accessing or using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of this Website immediately.

1. ABOUT ONEWAYTICKET

OnewayTicket is an independent online travel information and referral platform.

We are NOT:

a travel agency;
an airline;
a booking agent;
a tour operator;
a travel broker;
a travel supplier;
a payment processor; or
a provider of travel services.

Our Website helps users discover travel options and may direct users to third-party travel providers through affiliate links or other external links.

We do not sell flights, accommodation, vehicle rentals, tours, cruises, travel insurance, visas or any other travel products or services.

2. THIRD-PARTY BOOKINGS

All reservations, bookings, purchases and payments are made directly with independent third-party providers.

OnewayTicket is not a party to any booking or transaction made on third-party websites.

Your contract is solely between you and the applicable airline, travel provider, booking platform or merchant.

3. NO RESPONSIBILITY FOR BOOKINGS

To the fullest extent permitted by applicable law, OnewayTicket accepts no responsibility or liability for any booking or travel service.

This includes, without limitation:

bookings;
reservations;
ticket issuance;
payments;
refunds;
cancellations;
booking amendments;
airline schedule changes;
missed flights;
delayed flights;
baggage;
seat selections;
overbookings;
denied boarding;
accommodation;
transport providers;
travel insurance;
visa applications;
passport requirements;
travel documentation;
immigration decisions;
border entry requirements;
strikes;
weather disruptions;
airline insolvency; and
any other travel-related matter.

OnewayTicket cannot retrieve, modify, cancel, amend or access any booking made with a third-party provider.

All customer support regarding bookings must be directed to the relevant travel provider.

4. PRICES AND AVAILABILITY

Travel prices change frequently.

Although we aim to display useful travel information, OnewayTicket does not guarantee:

pricing;
availability;
discounts;
promotions;
taxes;
currency conversions;
booking fees;
travel schedules; or
the accuracy or completeness of information displayed on this Website.

The final price and booking terms are determined solely by the third-party provider at the time of purchase.

5. AFFILIATE DISCLOSURE

OnewayTicket participates in affiliate marketing programmes.

Some links on this Website are affiliate links.

If you click an affiliate link and complete a booking or purchase, OnewayTicket may receive a commission from the relevant partner.

This does not increase the price you pay.

6. THIRD-PARTY WEBSITES

This Website contains links to external websites operated by independent third parties.

OnewayTicket has no control over those websites and does not guarantee:

their content;
availability;
pricing;
accuracy;
security;
privacy practices;
customer service;
products; or
services.

Use of any third-party website is entirely at your own risk.

7. USER RESPONSIBILITIES

You are solely responsible for ensuring that:

your passport is valid;
required visas have been obtained;
travel insurance has been arranged where appropriate;
baggage allowances are understood;
all traveller names are correct;
travel dates are accurate;
payment details are correct;
destination entry requirements are satisfied; and
all booking information has been reviewed before confirming a reservation.

8. DISCLAIMER OF WARRANTIES

This Website is provided on an “AS IS” and “AS AVAILABLE” basis.

While OnewayTicket, owned and operated by Jireh Global Imports (Pty) Ltd, endeavours to provide accurate, reliable, and up-to-date information, we make no warranties or representations, whether express or implied, regarding:

the accuracy, completeness, or reliability of any information;
the availability of flights, fares, travel products, or services;
uninterrupted or error-free operation of the Website;
the availability of the Website at all times;
the absence of viruses, malware, or other harmful components;
the suitability of the Website or its content for any particular purpose; or
the availability, quality, accuracy, legality, or performance of any third-party website or travel provider.

All information is provided in good faith for general informational purposes only.

Your use of this Website is entirely at your own risk.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by the laws of the Republic of South Africa, Jireh Global Imports (Pty) Ltd, trading as OnewayTicket, together with its directors, officers, shareholders, employees, contractors, affiliates, licensors, successors, agents, representatives, and service providers, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or economic loss or damage arising from or relating to:

your use of this Website;
your inability to use this Website;
reliance on any information published on this Website;
errors or omissions in Website content;
third-party websites;
affiliate links;
bookings made with third-party providers;
payment processing by third parties;
pricing inaccuracies;
booking confirmations;
refunds;
cancellations;
booking amendments;
airline schedule changes;
flight delays;
missed flights;
denied boarding;
baggage loss or damage;
accommodation issues;
transport disruptions;
travel insurance claims;
passport validity;
visa applications or refusals;
immigration decisions;
customs requirements;
acts, omissions, negligence, or failures of airlines, booking platforms, accommodation providers, transport providers, or any other third-party supplier; or
any interruption of business, loss of profits, loss of revenue, loss of data, financial loss, or any consequential damages whatsoever.

OnewayTicket does not control, supervise, endorse, guarantee, or assume responsibility for any third-party products or services.

Nothing contained in these Terms and Conditions shall exclude or limit any liability which cannot lawfully be excluded or limited under applicable South African law.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Jireh Global Imports (Pty) Ltd, trading as OnewayTicket, together with its directors, officers, shareholders, employees, contractors, affiliates, licensors, successors, agents, representatives, and service providers, from and against any and all claims, actions, proceedings, liabilities, losses, damages, judgments, penalties, fines, costs, and expenses (including reasonable legal fees and attorney-and-client costs where permitted by law) arising from or relating to:

your use of this Website;
your reliance on any information published on this Website;
your dealings with any third-party travel provider;
your breach of these Terms and Conditions;
your violation of any applicable law or regulation;
your infringement of the rights of any third party; or
any negligent, unlawful, or wrongful act or omission by you.

This indemnity shall survive the termination of your use of this Website.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on this Website, including but not limited to:

the OnewayTicket name and branding;
logos;
graphics;
icons;
photographs;
videos;
text;
articles;
layouts;
designs;
databases;
software;
source code; and
all other intellectual property,

is owned by or licensed to Jireh Global Imports (Pty) Ltd and is protected by applicable South African and international intellectual property laws.

No material may be copied, reproduced, modified, distributed, published, transmitted, displayed, sold, licensed, or otherwise exploited without the prior written consent of Jireh Global Imports (Pty) Ltd.

All third-party trademarks, airline names, logos, and brand names remain the property of their respective owners.

12. PRIVACY AND COOKIES

Your use of this Website is also governed by our Privacy Policy and Cookie Policy.

By using this Website, you acknowledge and consent to the use of cookies, analytics technologies, and affiliate tracking technologies for the purposes of Website functionality, performance analysis, security, and referral tracking.

Where personal information is collected or processed, Jireh Global Imports (Pty) Ltd will do so in accordance with the Protection of Personal Information Act, 2013 (POPIA) and any other applicable South African legislation.

13. CHANGES TO THESE TERMS

Jireh Global Imports (Pty) Ltd reserves the right to amend, modify, update, or replace these Terms and Conditions at any time without prior notice.

Any amendments become effective immediately upon publication on this Website.

Your continued use of the Website following the publication of revised Terms constitutes your acceptance of those revised Terms.

14. SEVERABILITY

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall be deemed severed from these Terms and Conditions.

The remaining provisions shall remain valid, binding, and fully enforceable.

15. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any dispute arising out of or relating to these Terms and Conditions or your use of this Website shall be subject to the exclusive jurisdiction of the competent courts of the Republic of South Africa.

16. CONTACT INFORMATION

This Website is owned and operated by:

Jireh Global Imports (Pty) Ltd
Trading as OnewayTicket

Website: www.onewayticket.co.za

Email: info@onewayticket.co.za

For legal or Website-related enquiries, please contact us using the details above.

Please note: OnewayTicket does not provide customer support for travel bookings made through third-party travel providers. All booking enquiries, amendments, cancellations, refunds, and travel-related customer service requests must be directed to the relevant airline, booking platform, or travel supplier with whom your booking was made.